Terms of Use

These terms apply to your use of hellomove.com.au, operated by CIMET Sales Pty Ltd ABN 72 620 395 726 ("HelloMove"). By using the site you agree to them.

What HelloMove does

HelloMove gives free moving cost estimates and passes enquiries to independent removalists who service your area. We're not a removalist. We don't carry out, supervise or guarantee any move, and we're not a party to any agreement between you and a removalist.

Estimates are a guide only

Estimates on this site are calculated from typical rates, home sizes and distances. They're not a quote or an offer. The price you pay is set by the removalist you choose and depends on things like how much you're moving, access, stairs, parking, packing, special items and the date.

Removalists

Removalists are independent businesses. Before you book, check their quote, insurance, terms and reviews. Any complaint about a move should go to the removalist first.

Your information

When you submit an enquiry, you agree that we can share your details with removalists who service your area so they can contact you. Our Privacy Policy explains how we handle your information. Please give accurate details and only submit an enquiry for your own move or with the permission of the person moving.

Our liability

Nothing in these terms excludes rights you have under the Australian Consumer Law. To the extent the law allows, HelloMove isn't liable for any loss arising from your use of the site, an estimate, or services provided by a removalist.

Changes

We may update these terms at any time. The current version is always on this page. These terms are governed by the laws of New South Wales, Australia.

Contact

Email hello@hellomove.com.au.